Payment Terms

At The Good Index, we believe booking a retreat should feel as good as the retreat itself —

simple, secure, and stress-free. Here’s how our payment process works:

10% deposit secures your booking (non-refundable).
Remaining balance due 7 days after deposit.
Full payment required for bookings within 14 days of retreat.
Afterpay, Apple Pay, and Google Pay available.
Each retreat has its own cancellation policy for the remaining balance.

Deposit to Secure Your Spot
When booking more than 14 days before your retreat starts, you’ll pay just a 10% deposit upfront.
This deposit secures your spot instantly — and helps your retreat host prepare for your arrival.
Note: All deposits made through The Good Index are non-refundable, as they reserve limited spaces on retreats.

Final Payment

The remaining 90% of your retreat package cost is due 7 days after your deposit is paid.
This amount is paid directly to your retreat host, who will email you with final payment instructions.
Some hosts may offer payment plans, bank transfer, or in-person payment options. These vary by retreat and are managed directly by the host.

Last-Minute Bookings
If you book a retreat 14 days or fewer before the start date, full payment is due upfront at the time of booking.
This ensures fast confirmation and helps hosts accommodate late bookings.

Cancellations & Refunds

The 10% deposit paid through The Good Index is non-refundable.
Each retreat host sets their own cancellation and refund policy for the remaining balance.
We strongly recommend reviewing the retreat’s cancellation terms (listed on their retreat page) before booking.
Consider taking out travel insurance for added peace of mind.

Payment Types Accepted
To make payment easy, we support:

Credit & Debit Cards.
Apple Pay & Google Pay.
Afterpay (where available – great for flexible, interest-free instalments)
All payments are processed securely through Stripe.

For more support email hello@goodindex.com